We provide a completely free 2-year warranty when you buy any Bathmate hydropumps - the world’s best penis pump, covering you against any malfunctions or manufacturing defects that crop up over the time you use the pump. However, for those who think in the long term, we offer a range of extended warranties, all the way up to this, our Lifetime Bathmate Warranty, helping you to maximise your performance gains.
The Hydromax works great when I use the pump with it but when I use the Hydromax alone it does not hold suction
Great product so far!
Poor warranty and different size ... customer service sucks ... refund and exchange policy sucks ... disappointed
Great product for my Bathmate Purchase.
I find your customer service to be very poor.. You shipped the wrong item and have asked 3 times for you to ship a call tag and for you to ship out the right item.
Bathmate Warranty Information
Warranties for our Bathmate pumps start off the day that you receive your penis pump, lasting for 2 years from this date unless you buy one of our extended warranties. While the warranty starts rolling from delivery, to receive service for your Bathmate pump, you’ll need to register your product.
To do this, find the unique PID number provided with your Bathmate, and enter it (along with your contact information), and enter it over on our Bathmate Registration page.
We take your data privacy seriously, so we store all data securely, and delete customer information 800 days after your purchase (unless you’ve brought one of our extended warranties). As such, if you want to benefit from the extended Bathmate warranty, make sure to buy in advance of this deadline.